Victor Manuel Vega Ramirez Posted March 31, 2022 Report Share Posted March 31, 2022 (edited) I cannot find my email which is my serial number either find the clever bringe support email address to contact them. Please, can someone provide the email address to contact clever bringe support and recover my serial number to activate my license. Many thanks in advance, Kind regards Edited March 31, 2022 by Victor Manuel Vega Ramirez Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 31, 2022 Official Nitronaut Report Share Posted March 31, 2022 Hello @Victor Manuel Vega Ramirez, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I have sent you a private message. Cheers! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 5, 2022 Official Nitronaut Report Share Posted April 5, 2022 Hello @Victor Manuel Vega Ramirez, Thank you for the private message. To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number '504945-xxxxxx-328748', and clicking Activate. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Victor Manuel Vega Ramirez Posted April 5, 2022 Author Report Share Posted April 5, 2022 (edited) Hello @Allain Umailin, Now, it works rightly. Much appreciated your support, Kind regards, Edited April 5, 2022 by Victor Manuel Vega Ramirez Link to comment Share on other sites More sharing options...
Victor Manuel Vega Ramirez Posted April 11, 2022 Author Report Share Posted April 11, 2022 (edited) Hello @Allain Umailin, I hope you are doing well. I have had to recover my laptop due to technical issues and I reinstall nitro as before. In this case, I set the serial number again and it does not work, same issue as before. Shall I have to contact you everytime when I deactivate and reacivate my own license? My thanks in advance for your support, Kind regards, Edited April 11, 2022 by Victor Manuel Vega Ramirez Link to comment Share on other sites More sharing options...
Victor Manuel Vega Ramirez Posted April 12, 2022 Author Report Share Posted April 12, 2022 Hello @Allain Umailin, Please I need your support since I need to keep using nitro for my daily work. Thanks in advance, Kind regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 12, 2022 Official Nitronaut Report Share Posted April 12, 2022 Hello @Victor Manuel Vega Ramirez, When you attempted to activate using the same serial number, did you receive an error message? We would love to have a screenshot of the error so we can further assist you. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Victor Manuel Vega Ramirez Posted April 13, 2022 Author Report Share Posted April 13, 2022 Hello @Allain Umailin, I could fixed easily deactivating one of the device using the website support. Sorry for disturbing you so many times, Thanks in advance, Regards, Link to comment Share on other sites More sharing options...
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