acfuertes Posted June 9, 2020 Report Share Posted June 9, 2020 Hello, I recently upgraded to Nitro Pro 12 and once of my new licenses appears inactive in the activation portal. What can I do? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie Villarin Posted June 9, 2020 Official Nitronaut Report Share Posted June 9, 2020 Hello @acfuertes Thanks for reaching out to us! Please send me the serial number so I can check. Cheers! Link to comment Share on other sites More sharing options...
acfuertes Posted June 12, 2020 Author Report Share Posted June 12, 2020 On 6/9/2020 at 4:58 PM, Leslie V. said: Hello @acfuertes Thanks for reaching out to us! Please send me the serial number so I can check. Cheers! Hello Leslie, I sent you a private message with the serial number. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie Villarin Posted June 15, 2020 Official Nitronaut Report Share Posted June 15, 2020 Hello @acfuertes I made the necessary changes to your key so you can reuse it. Please try again and let me know how that goes. Cheers! Link to comment Share on other sites More sharing options...
acfuertes Posted June 16, 2020 Author Report Share Posted June 16, 2020 21 hours ago, Leslie V. said: Hello @acfuertes I made the necessary changes to your key so you can reuse it. Please try again and let me know how that goes. Cheers! It's working now Thank you, Leslie. Link to comment Share on other sites More sharing options...
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