Kai Harrekilde-Petersen Posted May 27, 2020 Report Share Posted May 27, 2020 I am evaluating which PDF editor to purchase and are comparing Nitro against other products and run into an odd problem: I have a couple of PDFs that are protected/encrypted using FileOpen's technology. NitroPDF is mentioned on their 3rd party page, but when I try to open the documents, all pages in are blank. Other products have specific add-ins to handle these protected documents, but I do not find any add-ins. Googling for nitro pdf and fileopen results in a single link to an unanswered question on this very forum. This is show-stopper for me. If I can't open protected documents in Nitro, it's a no-go. I'm running v13.16.2.300 on Windows 10. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 27, 2020 Official Nitronaut Report Share Posted May 27, 2020 Hello @Kai Harrekilde-Petersen, Thank you for reaching out to us through our Community Forums! Kindly note we have stopped supporting FileOpen encryption starting Nitro Pro 12.16. I hope this helps and stay safe always! Link to comment Share on other sites More sharing options...
Kai Harrekilde-Petersen Posted May 27, 2020 Author Report Share Posted May 27, 2020 49 minutes ago, AllainU said: Hello @Kai Harrekilde-Petersen, Thank you for reaching out to us through our Community Forums! Kindly note we have stopped supporting FileOpen encryption starting Nitro Pro 12.16. I hope this helps and stay safe always! Well, that's a pity. I liked a lot of what I saw otherwise. Link to comment Share on other sites More sharing options...
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