Error Code - 7089

[KEVIN P. GAFFNEY]

This code pops up and the program will NOT let me enter my activation code.

Yes - I have a correct code

When I click on "activate" nothing happens.

Thank you for any help!!

[Leslie Villarin]

Hello @KEVIN P. GAFFNEY

Thanks for reaching out to us!

Please make sure you have the latest update from this page: https://www.gonitro.com/nps/product-details/downloads

And then try reactivating.

Please let me know how that goes.

[Elena Giacomin]

Hello @Leslie V.

I have the same errore code as the other user. The license is active and I have the latest version of Nitro Pro 13.

If I push the "Active" button, nothing happens

Can you give me some help?

Thank you in advance

[Elena Giacomin]

Hello @Leslie V.

I have the same problem too! I have the latest version of Nitro Pro 13 but when I try to activate it nothing happens

Can you help me?

Thank you in advance

[Leslie Villarin]

Hello Elena,

Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.
CLEANUP TOOL

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307

When your system is back up, close all of your open applications and install Nitro Pro 13.19.2.356 from the page I have provided below:
https://www.gonitro.com/nps/product-details/downloads

I hope this helps!
 

Edited June 22, 2020 by Leslie V.