Barry Rudolph Posted May 5, 2020 Report Share Posted May 5, 2020 Hi -- I just got a new laptop, and deactivated my older serial numbers both from the app and then using your subscription manager. I have 0 activated licenses out of a potential of 2. However, when I input my serial number into the app I get an Error 23 saying my serial numbers are used. Please help or send me a new license number. Thank you Barry Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 5, 2020 Official Nitronaut Report Share Posted May 5, 2020 Hello @Barry Rudolph, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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