Transfering License to New Computer

[Cesar Agudelo]

Hi, 

I have an old laptop that I needs to tranfer the license o my new one. I deactivated it on the old expecting the serial number to fully show but it did not. How can i find my serial number? 

[Allain Umailin]

Hello @Cesar Agudelo,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address. In order to help you with your request, can you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.
-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Jose Mendez]

Hi, 

I have a new laptop that I needs to tranfer the license on my new one. can i desactivate my serial number on my old computer and activate on the new one?