Steven Bailey Posted April 15, 2020 Report Share Posted April 15, 2020 My Nitro Pro v13.8.2.140 freezes at exactly 33% into OCR. I recently changed the OCR advanced settings to use system based fonts because the OCR resulted in blurry document. Clearly neither situation is satisfactory. I don't know what steps to take to resolve the problem. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 15, 2020 Official Nitronaut Report Share Posted April 15, 2020 Hello @Steven Bailey, Thank you for reaching out to us through our Community Forums! We are pleased to inform you that we have released a recent update that has a few updates and enhancements so kindly download its direct installers below: x32 http://install.nitropdf.com/professional_13151282/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13151282/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Feel free to also read the Release Notes for this new build by accessing this page: https://www.gonitro.com/nps/product-details/release-notes Thank you for your patience and I hope this helps! Link to comment Share on other sites More sharing options...
Steven Bailey Posted April 30, 2020 Author Report Share Posted April 30, 2020 Thank you - problem solved - but now attachments are being lost when saving emails (I've posted in the appropriate place) Link to comment Share on other sites More sharing options...
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