Orestis Vasilakopoulos Posted April 15, 2020 Report Share Posted April 15, 2020 Hello, I'm currently trying to reactivate a nitro 12 license to a new PC but it says that the license has already been used. I have deactivated through your online portal and the current activations that I see online are 0 but still I get the error. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 15, 2020 Official Nitronaut Report Share Posted April 15, 2020 Hello @Orestis Vasilakopoulos, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 16, 2020 Official Nitronaut Report Share Posted April 16, 2020 Hello @Orestis Vasilakopoulos, Thank you for the private message. To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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