Need to download old version of Nitro Pro 9

[Roz Turner]

Hi,

I need to shift over to my new laptop an old version of Nitro pro 9  - I can only see 12 and 13 versions available to down load. Can I use these with my key as I don't want to have to pay to upgrade. I want to make sure I  have something for it to go to before I deactivate from my old laptop. 

 

Thanks

[Allain Umailin]

Hello @Roz Turner,

Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. 

In line with this, you cannot use your Nitro Pro 9 number to activate any versions of Nitro Pro including v12 and v13.

Please be aware that some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to NitroPro 13 or not. You can find out more about these fixes here: https://www.gonitro.com/nps/security/updates

However if you prefer working with an older version and as a courtesy, could you please provide the serial number of your Nitro Pro 9?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Edited April 14, 2020 by AllainU

[JD3]

Hi, I have the same issue.  I need to load Nitro 10 onto my new laptop and need a link to that download.  I already have Nitro 12 installed on my work and home PCs so I don't want to give up Nitro 10 for my seldom used laptop.  Boy, I wish you had an option for 3 installs.  Lot's of people have home, work and laptop computers!

thank you!

[Allain Umailin]

Hello @JD3,

Thank you for reaching out to us through our Community Forums!

I have inspected your Nitro Pro 10 with serial number and found out that this is already deactivated on our end as it went to a version upgrade. When an upgrade happens, the older version gets deactivated on our end and users are provided with a new license to match their upgrade version. In your case, it was upgraded to your current Nitro Pro 12.

As a work-around, I do see you also purchased a Nitro Pro 9 last March of 2015 using the same email address. If you are interested in upgrading this version to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter its serial number (sent to you via private message): https://www.gonitro.com/pro/upgrade

 

However if you prefer working with an older version and as a courtesy, you can download Nitro Pro 9 installers from this page:  https://kb.gonitro.com/knowledgebase#/search/online/000004464

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Thank you for choosing Nitro and I hope this helps!

[JD3]

Great, thank you Allain.  Very helpful and the upgrade offer is fair.  I appreciate the support.