Dharma Anthony Posted April 9, 2020 Report Share Posted April 9, 2020 Greeting! My Nitro Pro 13 crashes whenever I use the OCR function. I read online that it may be due to a large file, but I've tried with 2 small files, 500 kb and 2 mb, and it still crashes. I have uninstalled the version I have, rebooted and installed the latest Nitro Pro 13 from the gonitro.com website but it is still crashing. Are there any settings that I should change to allow the OCR function to work with all file sizes? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie Villarin Posted April 9, 2020 Official Nitronaut Report Share Posted April 9, 2020 Hello @Dharma Anthony Thanks for reaching out to us! I have created a support ticket for you so we can reach out to you directly. Cheers! Link to comment Share on other sites More sharing options...
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