Pat P Posted April 3, 2020 Report Share Posted April 3, 2020 Have Nitro Pro 13...when pulling down from scanner list....no scanners listed. Have HP ENVY 7800...HP smart recognizes the printer/scanner but not nitro Any suggestions? Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 3, 2020 Official Nitronaut Report Share Posted April 3, 2020 Hello @Pat P, Thank you for reaching out to us through our Community Forums and I understand that you are experiencing an issue using your scanner in Nitro Pro. To better assist you on investigating and troubleshooting this issue, could you please try installing a different driver from this page?: https://support.hp.com/in-en/drivers/selfservice/hp-envy-photo-7800-all-in-one-printer-series/9073159 Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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