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Cancel Button bug


nam305

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Hello all,

I'm new to nitro and tried the search button with no luck to my issue so here goes. My "cancel" button doesn't work. Lets say I have a document open, I close it by pressing the "x" in the corner. a dialog box pops up asking to save with 3 options, yes, no and cancel. If I decide to stay in the project and hit cancel, nothing happens. only the "yes" and "no" button works, after selecting yes or no, program closes and I would have to re-enter the doc.

The cancel button works fine when I have multiple documents open. does anybody have a solution or the same issue?

I re-installed the program with no effect. Nitro 12.2.0.228 on windows 10

Thank you in advance!

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  • Official Nitronaut
Leslie Villarin

Hello @nam305,

Thank you for posting on our Community Forums!

Please try running a repair. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

You can also try reinstalling completely. The latest installers can be found here: https://www.gonitro.com/nps/product-details/downloads

Please let us know how that goes.

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