Christian Baehr Posted August 20, 2018 Report Share Posted August 20, 2018 (edited) Hello, again we got a problem here with the reactivation of a 7 licenses key. Unfortunately my workmate forgot to dactivate the license on the old desktop pc (computername PCvvvv) of a colleague before we scrapped and replaced it with an new Notebook with Windows 10 (computername NBwwww) . The serial number in question is 234600-xxxxxx-xxxxxx. I am counting again on you to solve this problem. Best regards Christian Baehr IT-S ServicecenterKoch, Neff & Volckmar GmbH Industriestraße 23 70565 Stuttgart christian.baehr@knv.de Edited August 20, 2018 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 20, 2018 Official Nitronaut Report Share Posted August 20, 2018 Hello @Christian Baehr, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
Christian Baehr Posted August 21, 2018 Author Report Share Posted August 21, 2018 Hello, thanks so much for your quick Response an support. I was now able to activate Nitro Pro on the new Notebook of my colleague . Best regards Link to comment Share on other sites More sharing options...
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