William Agar Posted August 13, 2018 Report Share Posted August 13, 2018 Please provide a link to download the full x64 version of NitroPro 12.1.0.195 to make it easier for me to update both of my installations. When I updated to version .112 in June, I installed the web updater without first uninstalling the previous .108 version of Nitro Pro 12, and wound up with two versions installed (.108 and .112). Your support at that time advised to not install an update over an existing installation at that time and provided an 8 step procedure, including running your Clean Up utility. Is it still necessary to uninstall before updating? Thank You, Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 13, 2018 Official Nitronaut Report Share Posted August 13, 2018 Hello @dagar74, Thank you for reaching out to us through our Community Forums! To download Nitro Pro 12.1.0.195 64-bit installer, you may use this link: http://install.nitropdf.com/professional_1210195/en/burn/nitro_pro12_ba_x64.msi With regards to your previous experience where you updated from .108 to .112 using web updater that resulted to having both builds present on the system, I wasn't not able to replicate it. I really cannot tell what happened on your end but probably traces of .108 was left in the registry. In line with the recommendation from our support representative with 8-steps to follow before updating, I suggest that you follow it as well to avoid above issue from happening. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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