Wrong License Number

[Michael Fahey]

I have de-activated my license on one computer and it will not let me activate on the new computer. Comes up with -22:Error - Wrong License Number

The serial number is recognised as active on the Nitro website with number of activations showing 0. Shows number of activation s allowed as 2.

Please advise

[Kelvin B. Villarin]

Hi @Michael Fahey,

Thanks for posting on our Community Forums!

Error 22 means that the serial number you are trying to activate is for a different version of Nitro Pro.

For a list of all available installers, please head to the following link: http://kb.gonitro.com/knowledgebase#/search/installer/000001632

Note: If you do not know which version of Nitro you are licensed for, you can check the information you received when you purchased Nitro. You may also find the following helpful: Locate a serial number

Cheers.