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Nitro not opening since Win10 upgrade


giles perryman

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giles perryman

Since a Win10 auto upgrade this week my Nitro10 Pro will not open properly.  When I try to open it, it shows in the taskbar, but when clicked on, it does not open on screen.   I'm still able to pdf print from Word and Excel using Nitro, but the Nitro is not opening to show the file.

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Allain Umailin

Hello @giles perryman,

Thank you for reaching out to us through our Community Forums!

I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Cheers!

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