Clarkcs Posted July 31, 2018 Report Share Posted July 31, 2018 (edited) Hi, I recently deactived and then uninstalled Nitro 10 from a computer. When I try to activate it on the new computer, it says 23:Error license number already in use. Could you please free up this license? license number: 23460x-xxxxxx-xxxxxx Thank you Edited July 31, 2018 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 1, 2018 Official Nitronaut Report Share Posted August 1, 2018 Hi @Clarkcs, Thanks for posting on our Community Forums! Your license is now good to go. Please try to activate again. Cheers! Link to comment Share on other sites More sharing options...
Puzzles Posted August 1, 2018 Report Share Posted August 1, 2018 I'm having the same issue, I've gone to the online portal and deactivated my license but I didn't deactivate on my old laptop, Nitro can you help? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie Villarin Posted August 1, 2018 Official Nitronaut Report Share Posted August 1, 2018 Hello @Puzzles, Please send me the serial number via direct message so I can check. I was not able to find your key using your email. Thanks! Link to comment Share on other sites More sharing options...
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