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NEED HELP! custom stamps


raytd

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Hi there I'm interested in buying this product the only thing I cant figure out why my custom stamps don't show name or a preview of the stamp inside the gallery

as I plan to use stamps heavily this is a must for me please explain why they aren't showing and how to resolve thank you

NitroPDF_2017-05-08_11-06-54.png

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Leslie Villarin

Hello raytd,

Thank you for posting on our Community Forums!

Since this will require troubleshooting, I went ahead and opened a support ticket for you via https://www.gonitro.com/support/ticket so we can assist you directly. We will need a few information from you so we can suggest an accurate solution.

We will be communicating with you through that support ticket.

Cheers!

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  • 1 month later...
David Jeffery
On 5/10/2017 at 10:10 AM, Leslie V. said:

Hello raytd,

Thank you for posting on our Community Forums!

Since this will require troubleshooting, I went ahead and opened a support ticket for you via https://www.gonitro.com/support/ticket so we can assist you directly. We will need a few information from you so we can suggest an accurate solution.

We will be communicating with you through that support ticket.

Cheers!

 

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