Ggroch Posted July 10, 2018 Report Share Posted July 10, 2018 I have a license for Nitro 12 that I have installed on 1 computer. When I try to install it on a 2nd computer it will not activate because it says all licenses have been used. However, when I paste the Nitro 12 serial number into your online license helper it says (correctly) that I have used only 1 of 2 available installs. Can you let me know what the problem is and how to overcome it. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 10, 2018 Official Nitronaut Report Share Posted July 10, 2018 Hello @Ggroch, Thank you for reaching out to us through our Community Forums! On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
Ggroch Posted July 11, 2018 Author Report Share Posted July 11, 2018 Thank you. That did the trick. Link to comment Share on other sites More sharing options...
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