Don@ NY Posted July 9, 2018 Report Share Posted July 9, 2018 Have tried to download as directed, but at 1bout 15% cownload it says another program needs to close. No other program is open. It references BrCtrlCntr.exe Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 10, 2018 Official Nitronaut Report Share Posted July 10, 2018 Hello @Don@ NY, Thank you for reaching out to us through our Community Forums! To address this issue, kindly refer to this article: http://kb.gonitro.com/knowledgebase#/search/brother/000001907 Cheers! Link to comment Share on other sites More sharing options...
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