Standard fonts missing

[mbernardo]

Hello all,

Please help. Standard fonts like "Arial" and "Times New Roman" are missing in Nitro 9. The text we type appear to be Arial or Sans Serif. But when we open it in Adobe Acrobat Reader, we get an error font contains bad flags. Thanks.

[Steven Zakulec]

Have you done a repair (http://kb.gonitro.com/knowledgebase#/search/repair/000001641)?

Are you on the latest version of Nitro 9 (or just use this to reinstall it)?

32 bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe

64 bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe

If none of those work, you can see if support has any ideas for you: https://www.gonitro.com/support/ticket

[mbernardo]

3 hours ago, Steven Zakulec said:

Have you done a repair (http://kb.gonitro.com/knowledgebase#/search/repair/000001641)?

Are you on the latest version of Nitro 9 (or just use this to reinstall it)?

32 bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe

64 bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe

If none of those work, you can see if support has any ideas for you: https://www.gonitro.com/support/ticket

Thank you. I will try to repair it and report back the results.