Bug: Can't Move Bookmark to Level 1 in Bookmark Tree (Nitro 10)

[wwwKris]

I think there's a bug in Nitro 10 that's preventing bookmarks from being moved to level 1 in the bookmark tree. I tried everything I could think of to get the bookmark to move to level 1 but couldn't. Screenshot and video attached.

Screenshot: https://snag.gy/LBm8bq.jpg

Video: 

 

[Kelvin B. Villarin]

Hi @wwwKris,

Thanks for posting on our community forums!

Have you tried dragging Section 3 between Sections 1 and 2? This should make it go back to level 1. 

To know more about Bookmarks, please refer to this link.

If this doesn't help, please submit a support request here.

Kindly include the exact build you're using. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 10.X.X.X).

Cheers!

[wwwKris]

Yes, I tried that as well. Nothing I try causes the bookmark to go to level 1 - the dashed line that appears when you're dragging makes it appear as if it's going to go to level 1 but, when you release the cursor, the bookmark stays indented. The Nitro version is 10.5.8.44.

[Kelvin B. Villarin]

Hi @wwwKris,

I tried the same steps and It's working fine on my end.

To gain the benefits of all the recent updates, I recommend that you download the latest version of Nitro Pro 10 from here (version 10 installers are under 'Previous Versions').

Once updated, kindly try again and let me know how it goes.  

Cheers!

 

[wwwKris]

Tried Nitro 11 and the problem doesn't seem to exist there. Thanks Kelvin!