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flatbed fine, document feed not


bodes

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hello

Been successfully using an old Nitro for many years. Bought Pro 11 today, but when I choose to scan from flatbed, it works fine, a pdf file opens.. however, when I scan from document feeder, the document feeds through fine, but no pdf file is created...... nothing happens...

thanks

 

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9 minutes ago, bodes said:

hello

Been successfully using an old Nitro for many years. Bought Pro 11 today, but when I choose to scan from flatbed, it works fine, a pdf file opens.. however, when I scan from document feeder, the document feeds through fine, but no pdf file is created...... nothing happens...

thanks

 

ps  - it gets to the trasnferring data phase, the green line completes, then just disappears

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