todd Posted May 23, 2017 Report Share Posted May 23, 2017 Same as some others. With no warning Pro 10 stopped working and says my trial is expired. I submitted a ticket # 00109593 . The email response is I am not a subscriber so it will be a few days to respond. "you will receive our response as time permits, within the order your request was received." I cant wait! I have work to complete and rely on this program. I really dont appreciate the program stopping with no warning. I need to get this resoled now. Link to comment Share on other sites More sharing options...
todd Posted May 23, 2017 Author Report Share Posted May 23, 2017 I needed to get some work done. So as a work around I downloaded the trial version of Nitro 11. I was able to sign into the cloud but still says it a 14 day trial. Link to comment Share on other sites More sharing options...
todd Posted May 23, 2017 Author Report Share Posted May 23, 2017 Nitro got back to me and resolved the problem. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted May 24, 2017 Official Nitronaut Report Share Posted May 24, 2017 Hi Todd, In behalf of the Nitro Team, I really apologize for any inconvenience. I'm glad you were able raise a ticket. Support tickets have a faster response time compared to submitting on our community forum. Have a good one! Link to comment Share on other sites More sharing options...
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